MacBook Program

Apples for Students

The Technology You Need

to succeed

Beyond the cost of tuition, students need to ensure they have a reliable laptop that will get them through school and won't leave them running for an outlet to recharge. As part of our non-profit mission to make education accessible and affordable for all, students have access to a MacBook to use during their program at no cost when they purchase AppleCare+ protection for their device.
We even provide a Microsoft 365 subscription with your Mac giving you access to all the software you need for college including Word, PowerPoint, Excel, OneNote, and many more.


MacBook Program

Overview




It's simple.
If you need a laptop for school, we lend you one to use until your time in the program ends when you purchase AppleCare+ For Education coverage to protect the device.
Students enrolling in the program sign a loaner agreement and return the laptop when they leave the program.
We even provide a Mac OS Boot Camp for anyone who needs some training or isn't the most computer savvy.

AppleCare+ For Education

Affordable for any budget, AppleCare+ for Education has you covered for the unexpected. Students that volunteer in select community events will have opportunities to have their AppleCare fee refunded or covered for the rest of the program.  

    Pay $7.99 a month or save by paying $139.99 up front
    No liability for damages or accidents
    No per incident service fees 

  • Software Support

    Whether you’re sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics, including:
    ● Using macOS and iCloud● Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and pro apps such as Final Cut Pro, Logic Pro, and more● Connecting to printers and wireless networks

  • Hardware Coverage

    AppleCare+ for Mac provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world.Coverage includes the following:● Your Mac computer (trackpad, screen, keyboard)● Battery● Included accessories such as the power adapter● Apple memory (RAM)● 5 incidents of accidental damage protection, with the service fee waived. Examples include screen damage or external enclosure damage, or other accidental damage such as spills.

  • One Stop For Support

    Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.
    ● 24/7 priority access to Apple experts by chat or phone● Global repair coverage1● Onsite service for desktop computers3: Request that a technician come to your work location or have a courier pick up your Mac for service● Mail-in repair for portable computers3: Mail in your Mac using a prepaid shipping box provided by Apple● Carry-in repair3: Take your Mac to an Apple Store or other Apple Authorized Service Provider


*MacBooks purchased before 5/1/23 are not eligible for AppleCare+.Students issued a device purchased prior to 5/1/23 purchase a $50 protection plan and have no responsibility in the event of accidental damage.  


Illustration


When it comes to college, students want a companion they can rely on - one that won't crash during a crucial assignment or leave them stranded mid-project and with battery life that lasts all day.
That's why so many turn to Macs - the dependable, efficient, and user-friendly laptops that have become synonymous with academic success.
Macs make multitasking a breeze - a crucial skill for any college student juggling multiple projects at once. But it's not just about the specs - Macs enhance the entire collegiate experience, from note-taking to collaborating with classmates. With everything neatly integrated into the Mac operating system, students can focus on what really matters - completing their assignments, creating killer presentations, and taking their academic pursuits to the next level.


MacBook Program FAQ

Frequently Asked Questions


  • Is there any way to keep the laptop?

    We are working on a device purchase program that would allow students to purchase their MacBook and keep it at a highly discounted rate. Stay tuned.

  • Do I get a brand-new device?

    MacBooks are issued twice - so you may receive a brand-new device or a gently used device that was in use for 20-months or less.

  • If I have a used device, why do I still need to pay for AppleCare?

    You're paying for coverage for the time you have the device, or 50% of the total cost of coverage on the device. This is a hard requirement to participate in the MacBook program, and enrollment is optional. Also, see the next question. We want to ensure the next person who receives the laptop has a great experience.

  • What happens to Macs when they are retired?

    So glad you asked! After they have been used by two cohorts in the Surgical Technology program, they have renewed life in a program that provides in-need allied health students computers to use as part of our charitable mission. Once they reach their final journey, they are sent back to Apple to be recycled and find new life - like potentially the energy drink can you'll be sipping from years from now between surgeries.  

  • Am I responsible for theft of the laptop?

    Short answer - yes.
    Security locks are available for purchase in The Parlour (the program bookstore at the EIC) or can be found on Amazon.
    If the device is lost or stolen, you would be responsible for a prorated replacement cost based upon the age of the device.

  • What if my Mac dies on me during school?

    If your device has AppleCare+, you take it to the Apple Store for repair. If Apple cannot provide you with a loaner, we usually have loaners available. The closest Apple store to campus is on Walnut Street in Shadyside and there are also locations at Ross Park and South Hills Village.  
    If your device does not have AppleCare+ and if from before 4/1/23Contact administration for options.   

  • I've never used a Mac. Are there any training classes?

    Macs are very user friendly (grandma's and technophiles alike love them).  
    MacOS Boot Camp is offered during school orientation, and additional training can be scheduled through the Student Portal. 
    AppleCare+ also includes tech support for not only your hardware, but also for MacOS and all the Apple software on your computer. Additionally, Apple offers many free online trainings, and you can attend in-person training at the Apple Store.  
    You can also contact administration for Mac assistance. We can help you with general questions or remote into your computer to assist.

  • I received a MacBook purchased before AppleCare+ was rolled out. What happens if I have an accident?

    If your MacBook is no longer usable, it will be exchanged. If the damage is only cosmetic in nature, you're $50 protection plan absolves you of any responsibility for accidental damages.  
    If your replacement device is eligible for AppleCare+, at the time of the exchange you will need to do 1 of the following:1. Set up reoccurring payments of $7.99/month for your remaining months in the program.2. Purchase AppleCare+ in full less your initial $50 payment.
    You can also opt out of another MacBook. 

  • How do I pay for my monthly AppleCare+ subscription?

    The monthly option requires purchase via credit or debit card at the time your MacBook is issued to you. Your card will be automatically charged $7.99 each month for 20-months. If your banking information changes or your credit card needs updated, call administration or visit The Parlour at the EIC to update your billing information. You will be unable to graduate if you have any unpaid subscription fees until they are paid in full.

  • Are there any other costs besides AppleCare+?

    At device turn-in when you graduate, you must return the MacBook in its original box with the power cable and power supply. In the event any of these items are missing, you will be charged for their replacement. The fee for a missing box is $20.  

  • Requirements to graduate

    Before your degree is conferred, your account must be in good standing. This means your AppleCare+ subscription fees are paid in full if you do not pay for AppleCare+ up front, you have paid in full the cost of any missing packaging, chargers, or cables, and any and all covered damages to the MacBook were repaired at the Apple Store before turn in.

Administration OfficeEnergy Innovations Center1435 Bedford AvenueSuite 201Pittsburgh, PA 15219

© 2023 UPMC School of Surgical Technology All rights reserved.

Careers Inclusion

Administration OfficeEnergy Innovations Center1435 Bedford AvenueSuite 201Pittsburgh, PA 15219

© 2023 UPMC School of Surgical Technology All rights reserved.

Careers Inclusion